Terms of Service

This agreement

These Terms are a contract between you and ASTO LLC ("we", "us"), the operator of AURIA. They cover the AURIA website, the Configurator, the Garage, AURIA Shops, AURIA Community, and our iOS and Android apps (together, the "Service").

By creating an account or using the Service you accept these Terms. If you do not accept them, do not use the Service.

Our Privacy Policy at https://auriamotion.com/privacy explains how we handle your information and forms part of this agreement.

Who may use the Service

You must be at least 13 years old to hold an account. If you are in the European Economic Area or the United Kingdom, you must be at least 16.

AURIA is not directed to children, and we do not knowingly allow anyone under these ages to register. If we learn that an account belongs to someone under the applicable age, we will close it.

You must be able to form a binding contract where you live, and you must not be barred from using the Service under applicable law. If you accept these Terms for a business, you confirm you are authorised to bind it.

Your account

You are responsible for your account and for everything done through it. Keep your password and devices secure, and tell us promptly at support@astomotion.com if you believe someone else has access.

Give us accurate information when you register, and keep your email address current — it is how we reach you about your account and how we verify a deletion or data request.

One person, one account. Do not share your credentials, and do not use someone else's account.

Your content

Everything you put into AURIA — your vehicles, service records, notes, photos, receipts and documents — is yours. We claim no ownership of it.

You grant us a limited, worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit and display your content solely to operate and improve the Service for you, and to do the things you ask it to do: sync your records to your devices, render your timeline, produce your exports, and share what you choose to share. This licence ends when you delete the content or your account, except for the copies described in our Privacy Policy.

What you publish in AURIA Community is different in one respect, because publishing is the point: for that content the licence also covers showing it to other people, reformatting it (for example making thumbnails of your photos), checking it automatically and by hand against our Community Guidelines, and keeping a copy of anything we remove for as long as our Privacy Policy says. It still ends when you delete the content or your account, apart from those copies.

You are responsible for what you upload. Do not upload content you do not have the right to share, and do not upload another person's personal information without a lawful basis for doing so.

We do not use your garage contents to train machine-learning models.

Acceptable use

Do not:

• Break the law, infringe anyone's rights, or use the Service to harass, defraud or endanger anyone.
• Upload malware, or content that is unlawful, or that you have no right to upload.
• Attempt to access another user's account or data, or any part of our systems you are not authorised to reach.
• Probe, scan, overload or disrupt the Service, or circumvent any limit, gate or security control — including subscription limits.
• Scrape or bulk-extract data from the Service, or resell it, except through features we provide for that purpose.
• Misrepresent a vehicle's history — for example by fabricating service records intended to deceive a buyer.

We may suspend or close an account that breaches these Terms, or where we are required to by law. Where it is reasonable to do so, we will tell you first — except for content posted in AURIA Community, which we remove without notice when it breaks the Community Guidelines.

Records are records, not advice

AURIA helps you keep and share a vehicle's history. It does not verify that history. Records may be entered by you, imported from a file, written by a repair shop you gave access to, or written by an AI assistant you connected — and we do not check any of them for accuracy.

Do not rely on AURIA as the sole basis for a purchase, sale, safety or maintenance decision. Reminders, schedules, valuations and VIN decodes are estimates and conveniences, not professional advice, and a missed reminder is not our responsibility. Follow your manufacturer's maintenance schedule and consult a qualified mechanic.

Market valuations and VIN decodes come from third-party sources. We pass them through as supplied and do not warrant that they are correct or current.

Sharing, shops and other people

The Service lets you share your data deliberately: with a repair shop, with another person, through a public link, with an AI assistant, or by transferring a vehicle to a new owner. You control each of these, and each one is explained where you turn it on.

A public share link can be opened by anyone who has the URL, without signing in. Treat it as public. Revoke it when you no longer need it.

Repair shops are independent businesses, not our agents. We do not perform the work, set the prices, or guarantee the outcome, and any dispute about work performed is between you and the shop. Once you send a shop your information, that shop keeps its own copy as its business record, under its own privacy practices.

When you connect an AI assistant, it acts on your behalf within the permissions you grant. Entries it writes are permanent and are labelled as written by an assistant. You are responsible for what you authorise it to do.

Transferring a vehicle moves its service history to the new owner permanently and cannot be undone.

AURIA Community

AURIA Community is the public part of AURIA: a profile at your @handle, posts, comments, and the events members submit. Before you post anything there you accept the Community Guidelines at https://auriamotion.com/community-guidelines, which form part of this agreement. Reading the events directory needs no account and no acceptance.

Assume everything you post in Community is public. Your profile, posts, comments and photos can be read by anyone, signed in or not, and copied by anyone who can read them. Your email address and AURIA ID are never shown.

We have no tolerance for objectionable content or abusive behaviour. Content is screened automatically before it is published and reviewed by people; we remove what breaks the Guidelines, without notice, and we suspend or terminate accounts that keep breaking them or that cause serious harm.

Every post, comment, profile and event listing can be reported, and you can block or mute any member. We aim to act on reports within 24 hours.

Member content is not ours and is not endorsed by us. Events are run by whoever organises them, not by ASTO LLC; a listing is a pointer to someone else's event.

Plans and payment

AURIA has a Free plan and a paid Premium plan. Free tracks up to 2 active vehicles; Premium raises that to 10 and unlocks the premium features listed on the plans page. We never delete anything you have stored, and nothing you have already written is ever removed because a limit changed.

Archiving a vehicle files it away: it stops using one of your vehicle slots and becomes read-only. Everything in it stays readable, exportable and shareable, and you can restore it whenever a slot is free.

If a Premium plan ends while you are tracking more vehicles than the Free plan covers, nothing is deleted and nothing is hidden. After a short wind-down period you choose which vehicles stay active; the rest are archived on the same terms — readable, exportable and shareable, but not accepting new records. Subscribing again restores every one of them.

Prices are in US dollars and exclude any tax we are required to collect. If we change prices, the change takes effect at your next renewal and we will tell you beforehand.

• First-time subscribers get a 30-day free trial. Cancel before it ends and you will not be charged. Only one trial per customer.
• Subscriptions renew automatically at the end of each term until cancelled.
• Cancel at any time from Profile → Plan & Billing. Cancellation takes effect at the end of the paid term; Premium features remain available until then.
• Payments on the web are processed by Stripe. We never receive or store your card details.
• Except where the law requires otherwise, payments are non-refundable and we do not pro-rate partial terms. If something goes wrong, write to support@astomotion.com — we would rather sort it out than stand on this clause.

Purchases made through the App Store or Google Play are billed by Apple or Google under their terms. Cancellations and refunds for those purchases are handled in your store account, not by us, and store refund policies apply instead of this section.

Deleting your account does not by itself refund a subscription. Cancel first if you want to stop billing immediately — see https://auriamotion.com/account-deletion.

Referral program

You can invite people to AURIA with your personal invite link. If someone you invited has never subscribed before and makes their first payment — not a free trial — you each get one free month of Premium, 14 days after that payment, provided it has not been refunded or cancelled immediately.

• If you pay on the web, the free month is a credit of $5.99 off your next bill (a yearly plan gets $5.99 off its renewal). Unused credit stays on your account if you cancel and applies if you subscribe on the web again.
• If you pay through Google Play or the App Store, we cannot change what the store charges, so the free month is kept for you and starts if your store subscription ends.
• Otherwise the free month starts right away.
• You can earn at most 12 free months a year from referrals. Invites must be applied before the invited person's first subscription, and an account can be invited only once.
• Free months have no cash value and cannot be transferred. We may withdraw rewards obtained by abuse — for example by inviting your own accounts — and we may end or change the program for future invites at any time.

Our intellectual property

The Service — its software, design, text, vehicle catalogue, 3D models and the AURIA and ASTO names and logos — belongs to ASTO LLC or its licensors and is protected by intellectual-property law. These Terms give you a personal, revocable, non-transferable licence to use the Service, and nothing more.

You may not copy, modify, reverse-engineer, resell or create derivative works from the Service, except to the extent the law expressly permits regardless of contract.

Vehicle makes, models and marks referred to in the Service belong to their respective owners and are used to identify vehicles. Their use does not imply affiliation or endorsement.

Town names and locations in the Service come from GeoNames (geonames.org), used under the Creative Commons Attribution 4.0 license (CC BY 4.0, https://creativecommons.org/licenses/by/4.0/) and reformatted for search.

Availability and changes

We work to keep the Service running but do not promise it will be uninterrupted or error-free. We may change, suspend or discontinue features, and we may impose new limits, at any time.

If we discontinue the Service or a material feature, we will give reasonable notice and, where feasible, a way to export your data first.

Keep your own copies of anything you cannot afford to lose. Export tools are provided in the app, and we will provide a full export on request.

Ending this agreement

You can stop using the Service at any time and delete your account from Profile in the app or at https://auriamotion.com/account-deletion. Deletion is permanent after 30 days.

We may suspend or terminate your access if you materially breach these Terms, if we are required to by law, or if continuing would expose us or other users to harm. Where it is reasonable, we will give you notice and a chance to fix the problem — but a Community Guidelines breach can cost you access to AURIA Community immediately, with the content removed first and the explanation afterwards.

Sections that by their nature should survive termination — your content licence for copies described in the Privacy Policy, disclaimers, limitation of liability, indemnity and governing law — survive it.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, ASTO LLC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, OR THAT DATA WILL NOT BE LOST.

Some jurisdictions do not allow the exclusion of implied warranties. Where that is the case, the exclusions above apply only to the extent permitted, and you may have rights that these Terms cannot limit — including, for consumers in the EEA and UK, statutory rights that remain unaffected.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ASTO LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR VEHICLE VALUE, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER IN CONTRACT, TORT OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY US DOLLARS.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited — including liability for death or personal injury caused by negligence, or for fraud.

Indemnity

You agree to indemnify and hold ASTO LLC harmless from any claim, loss or expense (including reasonable legal fees) arising from your misuse of the Service, your breach of these Terms, or content you uploaded or shared. This does not apply to the extent the claim arises from our own wrongdoing.

Governing law and disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules. The courts located in Florida have exclusive jurisdiction, and each party consents to venue there.

If you are a consumer resident in the European Economic Area or the United Kingdom, nothing above deprives you of the protection of the mandatory laws of your country of residence, or of your right to bring proceedings in your local courts.

Before filing anything, please write to support@astomotion.com. Most disputes are a misunderstanding, and we would rather fix it than litigate it.

Additional terms for the iOS app

These terms apply if you obtained our app from the Apple App Store, and they prevail over anything above that conflicts with them:

• This agreement is between you and ASTO LLC only, not with Apple. Apple is not responsible for the app or its content.
• Apple has no obligation to furnish any maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the app (if any). To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Apple is not responsible for addressing any claim by you or a third party relating to the app, including product liability, failure to conform to legal or regulatory requirements, and consumer-protection or privacy claims.
• If a third party claims the app infringes its intellectual-property rights, ASTO LLC, not Apple, is responsible for the investigation, defence, settlement and discharge of that claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist-supporting country, and that you are not on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

General

These Terms, together with the Privacy Policy, are the entire agreement between us about the Service.

If a provision is found unenforceable, the rest stays in force and the unenforceable part is limited to the minimum extent necessary.

Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them to an affiliate or in connection with a merger or sale of assets.

We may update these Terms. If a change is material we will give notice in the app or by email before it takes effect, and the effective date at the top will change. Continuing to use the Service after that date means you accept the new Terms.

Contact

ASTO LLC

66 West Flagler Street, Suite 900, PMB 11951, Miami, FL 33130

support@astomotion.com